General
Air conditioning
Shared lounge/TV area
Designated smoking area
Smoke-free property
Heating
Non-smoking rooms
Wake-up service
Room service
Hardwood or parquet floors
Soundproof
Soundproof rooms
Bathroom
Slippers
Toilet
Free toiletries
Hairdryer
Shower
Toilet paper
Towels
Private bathroom
Front Desk Services
Private check-in/out
Tour desk
Express check-in/out
24-hour front desk
Invoice provided
Lockers
Baggage storage
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
Key card access
CCTV outside property
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Media & Technology
Cable channels
TV
Satellite channels
Flat-screen TV
Pay-per-view channels
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Food can be delivered to guest accommodation
Delivered food covered securely
Safety features
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Room amenities
Socket near the bed
Clothes rack
Drying rack for clothing
Kitchen
Electric kettle
Cleaning products
Cleaning Services
Laundry
Activities
Live sports events (broadcast)